|
|
|
| Currently it's very secure and sturdy package, built in Perl and features : ? most common payment gateways ? theme support ? automated invoice generation ? submission tracking ? knowledge base ? support desk ? automatic login generation ? tax calculations for signup and invoices ? ability of integration with WHM for cPanel servers iBill integrates with the majority of payment gateways as : ? PayPal ? NoChex ? WorldPay ? Authorize.Net ? PlanetPayment ? PaySystems ? 2Checkout |
|
|
|
| Hits:
128 |
|
| Ratings:
0.00 |
|
 |
|
|
|
|
|
|
|
| ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests and questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more. |
|
|
|
| Hits:
55 |
|
| Ratings:
0.00 |
|
|
|
|
|
|
|
|
|
| Once you use CosmicContacts v2.5 you'll find out how beneficial this product really is. We use CosmicContacts on this site so that we never lose track of our customers and our customers can update their inquiry at any time. It also allows for live customer support, and for us to have a set of contactable departments and designate staff members access to specific departments. |
|
|
|
| Hits:
226 |
|
| Ratings:
0.00 |
|
|
|
|
|
|
|
|
|
| The ABTi User Feedback allows site owners to get user feedback. It is ideal for user- or customer-driven websites. It has "browse" functionality for users. There are confirmation and alert mails for users and site owners, respectively. Alert mails help ensure that customer concerns are attended to in a timely manner. The admin resources are protected with Basic authentication. |
|
|
|
| Hits:
231 |
|
| Ratings:
0.00 |
|
|
|
|
|
|
|
|
|
| Upgrade Director makes managing the updates for your Perl or PHP programs extremely easy. Just setup the program, place a little piece of code in your program before anyone downloads it, and you have instant access to letting everyone know when there is an upgrade available. Also, track web sites that have your program(s) installed. |
|
|
|
| Hits:
219 |
|
| Ratings:
0.00 |
|
|
|
|
|
|
|
|
|
| Affordable feature-rich mail and trouble ticket (helpdesk) software to improve your customer relationship management, pre-sale and support inquiries or to organize your company's communication flow. Some of the features: Online/offline communications supported; mail import and management via POP3 accounts; supports attachments; online chat for live support from your website; multiple staff members, topic categories and user groups; FAQ and Knowledgebase solutions powered by a fuzzy-logic search (reduces workload); advanced permission management; customizable staff panel and user lounge; auto-answering of incoming inquiries to relief support staff; and much more ! Please visit our website for detailed information. |
|
|
|
| Hits:
531 |
|
| Ratings:
5.00 |
|
 |
|
|
|
|
|
|
|
| Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product. AtomicDesk supports user requests sent via web-based interface, as well as incoming requests from POP3 mailbox. Intelligent autoresponder system can send the best-matching answers from FAQ/knowledge base and reduce workload of support staff. Staff can communicate using either web-based staff panel, or their e-mail client. Personal permissions and response priority are configurable for each staff member. Comprehensive overall usage statistics and efficiency reporting module motivates staff to do their work better. Fuzzy logic powered search engine for FAQ and KnowledgeBase finds relevant answers better than exact keywords search engines and places the most relevent articles on the top. If customer requests a chat session via special form, AtomicDesk selects the best-suited chat partner automatically. All chat sessions are recorded for reference or for later followup. With "Direct chat" function your visitors are just in one click away from chat session with operator. |
|
|
|
| Hits:
943 |
|
| Ratings:
2.41 |
|
 |
|
|
|
|
|
|
|
| Prosupporter is a webbased helpdesk script to manage emails and support requests. One or more staff members use one POP3-Account to send and receive requests. Features: - get messages from a pop3 account and store them in a database - recognition and storage of email attachments - users can send requests with a web based submission form - users can send requests by submitting an email - every message has its unique ticket id for tracking - corresponding ticket id is retrieved automatically and can be added manually via subject line - you can answer requests, simply store them with a comment, forward them to other users with a comment or set them as junk - research in old messages - statistics per user/type of messages user/rating - personal header and footer for every user - standard replies for all users - generate a public FAQ (knowledgebase) for visitors where you can modify the messages and select which one should be displayed - original messages are always kept in a textfile - span pages - templated based - rating of replies - access from any webbrowser worldwide (home office) |
|
|
|
| Hits:
934 |
|
| Ratings:
4.00 |
|
 |
|
|
|
|
|
|
|
| Customer Support Installation Service will install any script for your convenience. It's affordable, easy and done by professionals. No programming knowledge required, we do the thinking for you. Your script will be up and running within hours. |
|
|
|
| Hits:
704 |
|
| Ratings:
4.00 |
|
|
|
|
|
|
|
|
|
| Auscomp IT Commander is a leading new generation of enterprise software applications built from the ground up on Internet architecture, and available for the first time on a never before available 'try before you buy' basis for such applications. Delivers comprehensive Help Desk, Knowledge Base, Data, Security, Asset and Cost Management functionality in a pure, easy to use and cost efficient Intranet Application. Free full featured 28-day trial. |
|
|
|
| Hits:
932 |
|
| Ratings:
5.00 |
|
|
|
|
|
|
|
|
|
